Lack of joined up information on Council websites

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Added by Heather Coleman

I've just sent a sharp email to the Council. It reads as below. If the council can't do joined up information on their own websites, how do they expect people to make these modal shifts in transport that they are so keen on?

"Dear Parking services,
I've just done a google search on this.

http://www.google.co.uk/search?client=safari&rls=en&q=park+st+car+park+ca
mbridge&ie=UTF-8&oe=UTF-8&redir_esc=&ei=eZdMT-vbLsnu8QPw7pHXAg

first item says "multi-story car park with cycle parking and pushchairs
for loan".

However, when you then go to the Park St car park page, it says nothing
about either cycle parking being available, nor about the pushchair loan
scheme. How about a link to

http://www.cambridge.gov.uk/ccm/content/transport-and-streets/cycling-and
-walking/cycle-parks.en

on the website, so we don't have to do a separate search, so that when
people go to the Park St website, they can get all of its features? They
may even then decide to cycle into town rather than drive.

I was looking for this information as I was just emailing a friend who
lives in Chesterton and has a nine month old child, who I wasn't sure
would be aware of this scheme, which she may find useful. However, if we
have to spend five minutes doing exactly the correct google searches, it
counts as a "secret facility" apart from those in the know.

I wasn't aware, for example, that you could also get pushchairs at the
Grand Arcade one. This information needs better dissemination, and
linking from within the car park and other public transport pages, so
that people can make a properly informed decision about their transport
choices when visiting the city. This, surely, is the way to get modal
shifts in people's transport choices?"

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